Your Cart

Privacy Statement – Botaniq Method

Botaniq Method Inc. and its affiliates (“Botaniq Method,” “we,” “our,” or “us”) recognize the importance of your privacy. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information in connection with our operations in Canada or services connected to Canada.

By accessing our website, using our services, or voluntarily interacting with us, you agree to the collection, use, and disclosure of your Personal Information as described below.

Updates to This Privacy Statement

This Privacy Statement may be updated from time to time. Updates will be effective as of the “Last Updated” date above. We may also notify you by email or via our website.

What This Privacy Statement Covers

  • Meaning of Personal Information

  • Your Consent

  • Personal Information We Collect

  • How We Use Your Personal Information

  • How We Share Your Personal Information

  • Opting Out of Communications

  • Retention

  • Security

  • Access and Correction

  • International Transfers

  • Third-Party Services

  • Children’s Information

  • Contact Information

Meaning of Personal Information

Personal Information” means information about an identifiable individual. This includes, but is not limited to, your name, email, phone number, mailing address, and payment details.

Personal Information does not include:

  • Business contact information used for work purposes.

  • Anonymized or aggregated data that cannot reasonably identify an individual.

Your Consent

We collect, use, and disclose your Personal Information only with your consent or as allowed or required by law. Consent may be implied or express depending on the context and sensitivity of the information.

You may withdraw your consent at any time by contacting us (see “How to Contact Us” below). However, withdrawal may limit our ability to provide certain services.

If you provide us with Personal Information about someone else, it is your responsibility to obtain their consent.

Personal Information We Collect

a. Products and Services

We collect information like your name, email, phone number, and shipping address when you create an account, place an order, or use our services.

b. Website Usage

We automatically collect technical information (e.g., IP address, browser type, device information) when you visit https://www.botaniqmethod.com.

We use cookies and similar tools to personalize and improve your experience. You may modify your browser settings to reject cookies, but some features may not work.

c. Other Interactions

If you contact us, sign up for a newsletter, respond to a survey, or interact on social media, we may collect your contact details and preferences.

d. Payments

We do not store your payment card details unless you provide them directly (e.g., phone orders or subscriptions). Online payments are processed securely via our third-party payment provider. Their terms and privacy policy apply.

How We Use Your Personal Information

We may use your Personal Information to:

  • Deliver and manage products and services.

  • Communicate with you regarding your account, purchases, or inquiries.

  • Understand customer needs and improve our offerings.

  • Provide marketing and promotional information.

  • Conduct business analytics and research (including de-identified data).

  • Protect our legal rights and prevent fraud or misuse.

We may also use your information for purposes required by law or for which you’ve provided explicit consent.

How We Share Your Personal Information

We share Personal Information with trusted third-party service providers who perform tasks on our behalf, such as:

  • Payment processing

  • Data hosting

  • Technical support

  • Customer service

  • Analytics and marketing services

These providers are contractually bound to protect your Personal Information and may only use it as instructed.

We may disclose your information when:

  • Required by law or legal process.

  • Responding to government or law enforcement.

  • Enforcing our terms or protecting our rights.

  • In the context of a merger, acquisition, or sale.

Opting Out of Marketing

You may opt out of marketing emails by clicking “unsubscribe” at the bottom of any promotional message or by contacting us directly.

Please note, even if you opt out of promotional communications, we may still send transactional or service-related messages.

Retention of Personal Information

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as permitted or required by law.

Information Security

We implement physical, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

If you believe your information has been compromised, please contact us immediately.

Accessing and Updating Your Information

You may request access to or correction of your Personal Information by contacting us in writing. We may require verification of your identity before processing such requests.

International Transfer and Storage

Your Personal Information may be stored or processed in Canada, the United States, or other jurisdictions where we or our service providers operate. These jurisdictions may have different data protection rules.

Your data may be accessed by authorities in those countries where required by law.

Third-Party Websites and Services

This Privacy Statement does not apply to third-party websites or services linked to or integrated with our website. We encourage you to review their privacy policies.

Children’s Information

Our services are not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you are under 18, please do not use our website or services.

How to Contact Us

For questions, concerns, or complaints regarding this Privacy Statement or our handling of your Personal Information, contact:

Email: privacy@botaniqmethod.com